Privacy Policy

Astrabotics respects your privacy. This policy explains what data we collect, why we collect it, how long we keep it and what rights you have. It is aligned with the EU General Data Protection Regulation (GDPR) and the Swiss Federal Act on Data Protection (FADP).

• Account data: Name, email address and any optional profile information you provide.
• Request data: Quotes, preorders and waitlist submissions including company, country, use case and budget range.
• Technical data: IP address, browser type, device type and pages visited (via standard server logs).
• Communication data: Emails and messages you send us.

• Consent: Newsletter signups and marketing opt-ins.
• Contract: Processing quotes, preorders and account creation.
• Legitimate interest: Fraud prevention, platform security and analytics.
• Legal obligation: Tax, accounting and regulatory requirements.

We use your data to operate the platform, respond to quote and preorder requests, send availability alerts, improve our services and comply with legal obligations. We do not sell your personal data to third parties.

Manufacturer data (your company, use case and contact details) may be shared with the specific manufacturer whose product you are inquiring about, solely for the purpose of fulfilling your request.

We use essential cookies to keep you signed in and maintain your preferences. We may use analytics cookies to understand how users navigate the catalog. You can adjust your browser settings to refuse non-essential cookies.

Account data is retained as long as your account is active. Quote and preorder submissions are retained for 7 years to meet Swiss and EU accounting obligations. Marketing consents are retained until withdrawn. Technical logs are retained for 90 days.

You have the right to access, rectify, erase, restrict processing of, and receive a copy of your personal data. You also have the right to object to processing and to lodge a complaint with a supervisory authority.

To exercise your rights, contact us at legal@astrabotics.ch. We will respond within 30 days.

We host data in the European Union and Switzerland. If we transfer data outside the EEA or Switzerland, we ensure appropriate safeguards (such as Standard Contractual Clauses or adequacy decisions) are in place.

We use industry-standard encryption (TLS), access controls and regular backups. No system is completely secure, and we encourage you to use strong passwords and keep your credentials safe.

We may update this policy from time to time. Material changes will be announced on the site and, where required, via email.